Visual Flow Builder

Design visual, deterministic pathways to capture leads, qualify prospects, coordinate bookings, and process payments automatically. When structured conversations finish, our hybrid orchestrator shifts control to AI knowledge-base fallbacks.

Interactive Flow Simulation

Click through the stages below to understand how the Flow Engine processes an incoming conversation step-by-step:

Simulation Steps

StartStep 1 of 6

User sends: 'Hello'

An incoming conversation activates the Flow

FLOW SESSION STATE● ACTIVE

variables: {

"contact_name": null

"contact_email": null

"lead_status": "lead"

"tags": []

}

Building Blocks (Node Types)

A flow is composed of sequential steps called **Nodes**. Each node type is optimized for a specific interaction. Click on the tabs below to explore detail specs:

Message Node

The fundamental delivery node. Sends static or variable-interpolated text to a user across active channels.

Key Options:

Text Content:The text message body. Supports variable inserts like {{contact_name}}.
Quick Replies:Tappable quick-select buttons that appear in chat. Selecting one sends the text back and moves to the next node.
Postback Buttons:URL buttons or actions (Facebook Messenger / WhatsApp specific) to link out of the chat.

Example Setup JSON:

{
  "type": "message",
  "content": {
    "text": "Hi {{contact_name}}! Welcome to ReplyBase. How can we help you today?",
    "quick_replies": [
      { "label": "Book a Demo", "value": "demo" },
      { "label": "See Pricing", "value": "pricing" }
    ]
  }
}

Advanced Actions & Automations

ReplyBase provides custom action scripts tailored for lead-generation and conversion funnels:

1. Booking Action

Automates appointment setting. When invoked, it compiles collected values, logs a demo request in the activity pipeline, tags the user, and emails notification alerts directly to the administrators.

Required Configuration: Set variableName as contact_email in a preceding input node so the booking engine has a target email.

2. Checkout Action

Dynamically generates checkout pages using your Stripe integration:

Checks if the tenant is active or currently running a trial.
Constructs personalized Stripe URL, embedding the tenantId as client_reference_id.
Prefills customer email on the Stripe Checkout page if contact_email was collected.

3. Call Flow (Sub-Flows Stack)

For maximum reusability, you can split large workflows into smaller flows (e.g. separate flows for booking, pricing, and demo scheduling).

Master Flow

Call Flow: Booking

Resume Master

When a call_flow action triggers, the engine pushes the parent flow pointer to a session stack. When the sub-flow executes an End Flow action, the parent flow session is popped from the stack and resumes execution on the exact next step.

Beginner's Step-by-Step Blueprint

New to chatbot building? Follow this layout blueprint to deploy your very first Lead Qualification & Demo Booking flow:

Order	Node Type	Settings Content	Outcome
1	Message	Text: `"Hi there! Welcome. Ready to boost your team's support capacity?"` Quick Replies: `"Yes, let's go!"`, `"Tell me more"`	Welcomes user with buttons. Pauses execution.
2	Input	Variable: `contact_name` Type: `Text`	Captures response, cleans greetings, stores name.
3	Input	Variable: `contact_email` Type: `Email` Validation Msg: `"Please enter a valid email format:"`	Validates format, retries if invalid, stores email.
4	Condition	Variable: `contact_email` Rule: `contains` value `.gov` or `.edu` → Order `6` (Enterprise)	Redirects high-value leads; default continues to step 5.
5	Action	Action: `booking`	Saves demo registration, tags lead, triggers dashboard alerts.
6	Message	Text: `"Thanks {{contact_name}}! We've scheduled your slot. Check {{contact_email}} for details!"`	Confirms slot and ends the structured flow session.

Premium Flow Services

Want a professional flow tailored for your CRM?

Skip the builder and have our developers create bespoke routing, booking calendars, custom Stripe checkouts, or advanced API integrations matching your business specs.

Contact Flow Experts