Platform Overview

Everything you need to know about managing contacts, conversations, and automation.

Contacts & CRM

ReplyBase automatically captures and organizes your customer identities across all channels. View contact history, update metadata, and track lead status in one unified view.

Detailed CRM documentation coming soon.

Omnichannel Inbox

A unified messaging experience. Reply to customers on WhatsApp, Facebook, Telegram, and Webchat without switching tabs.

Inbox management guide coming soon.

AI & Automation

Power your business with 24/7 automated replies. Use our Flow Builder for structured paths and AI Fallback for natural language queries.

AI Workflows

Hybrid AI orchestration & fallback systems.

Visual Flow Builder

Design interactive conversation branches & checkout flows.

Security & Workspace

Enterprise-grade data isolation and secure credential management for your peace of mind.

Security documentation coming soon.