Roadmap

Product Roadmap

We're constantly improving ReplyBase based on customer feedback. Here's a look at what we've recently shipped and what's coming next.

Q2 2026

In Progress

Advanced Webhooks

Push lead data to Zapier, Make, or your custom CRM.

Multi-Agent Workspaces

Collaborate with your team in the unified inbox.

Voice Note Processing

Transcribe and summarize WhatsApp voice messages.

Q3 2026

Planned

Instagram Direct Integration

Connect your Instagram Business Profile.

AI Analytics v2

Sentiment analysis and conversion attribution.

Custom Embed Themes

Full CSS control over the webchat widget.

Request a Feature

Is there a specific integration or automation you'd like to see? We build based on user demand. Join our Discord community or email us to share your ideas.