Subscription Features
Current ReplyBase plans, limits, and feature availability based on the implemented product
This page describes the current plan structure and feature availability reflected in the ReplyBase SaaS application and seed data.
Plan Overview
Free
GBP0/month
Best for testing and first setup: 1 bot, 100 daily messages, limited AI features, 1 source connection per bot, community support
Starter
GBP29/month
Smart Automation: 3 bots, 1,500 automations/month, 1,000 AI responses/month, CRM access, email support
Pro
GBP89/month
AI Co-Pilot: 10 bots, 10,000 automations/month, 7,500 AI responses/month, CRM access, API access, priority support
Business
GBP249/month
AI Agent: 25 bots, 40,000 automations/month, 25,000 AI responses/month, CRM access, API access, priority plus support
Product Areas Available Today
Core Workspace
- account registration and login
- tenant-based workspace creation
- bot management
- secure builder launch from ReplyBase
- billing page and Stripe customer portal flow
Conversation Operations
- conversation list
- contact list with identity badges
- leads page for captured lead records
- basic dashboard health cards for AI status, connected pages, engine status, and recent message timing
Sources
- Telegram Bot integration
- Webchat Widget integration
- Email and contact-form intake are planned adapters
Flow Management
- create, edit, duplicate, activate, and delete flows
- assign flows to active runtime targets, with some legacy page-based behavior still present
- see per-flow lead and session counts
Current UX Notes
- Telegram and Webchat have dedicated setup pages.
- Unified inbox language is being standardized across product UI.
- Settings and Activity exist, but are lighter than integration and webchat areas.
How To Get Best Value From Your Plan
- Start with one high-volume source before expanding integrations.
- Use Flows for repetitive questions to reduce manual response time.
- Use AI fallback for long-tail queries instead of building oversized flows.
- Review lead conversion and reply time weekly to spot bottlenecks.
- Upgrade when automation volume or AI usage consistently approaches your plan caps.
What Is Not Fully Mature Yet
- activity history is still placeholder/mock in current UI
- some usage analytics are still mocked behind API layer
- advanced workspace settings are minimal
- full self-serve team or role management is not present
Billing Notes
- Paid plans present a 14-day free trial in the pricing UI.
- Plan-aware checks enforce bot, automation, and AI usage limits.
- Billing is centered in the Billing screen, not Settings.
Canonical product planning and feature strategy are maintained in replybase-saas/Product_Details.