Back to Documentation

Onboarding Implementation Guide

Technical setup for the onboarding system

Database Models

  • • OnboardingSession: tracks user progress and collected data
  • • DemoTemplate: stores pre-built flow templates per industry
  • • OnboardingMetrics: conversion and performance tracking

Core Components

Onboarding service to manage session state
Flow handler to process messages and transitions
Facebook webhook integration for message routing
Dashboard analytics for onboarding metrics

Webhook Integration

Facebook webhook routes onboarding messages and triggers the onboarding flow handler for new conversations.

Need the high-level flow?

Go back to the onboarding overview for the business journey.

Onboarding Overview